# Appointments

{% hint style="info" %}
Appointments are schedule blueprints for a specific inventory. They can apply to all Clients within that Inventory, all Clients within a particular Client Group, or Clients across a combination of Client Groups.

This allows flexible scheduling based on Inventory and Client segmentation.

Appointments are to be distinguished from Tasks in that Appointments are planned, while Tasks occur unexpectedly.
{% endhint %}

Appointments can be configured under `Rollout -> Appointments`, by Users who are at least `Rollout Manager`.

The schedule can be opened and individual Appointments can be scheduled by Users who are at least `Service Desk`.

This feature is only available in  `Enterprise` Rollout projects.

***

## Creation

On the Appointment page, all Inventories **with Appointments** are listed with the respective timespan of all Appointments combined. Clicking on an Inventory expands all corresponding Appointments with their individual timeline underneath.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FlvXQVClQAy1va3zB2Lt3%2Fimage.png?alt=media&#x26;token=f5200e1d-9bd8-4a1e-b27e-9a04bbc8a534" alt=""><figcaption></figcaption></figure>

To create an new Appointment, the `+` button must be clicked, opening the `New Appointment` slide-over:

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FKXiK4XI7ueD32L0R0jUM%2Fimage.png?alt=media&#x26;token=9b0fc74e-9f71-492f-b3c2-51c6bde6fb20" alt=""><figcaption></figcaption></figure>

| Field                                                                                                                                                                                                                                                                                     | Purpose                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   | Required |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------- |
| ![](https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FllojDpfbWzesBphOqE2h%2Fimage.png?alt=media\&token=66044d75-e108-427d-a2c7-8a4674374937)                                                                        | Selecting the Inventory the Appointment applies to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | Yes      |
| ![](https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2Fmz1Cn6WSge3b7NusOWKG%2Fimage.png?alt=media\&token=c6fc0757-0aa2-4a05-a3c8-8a6a37af2b85)                                                                        | <p>Selecting the Client Group(s) the Appointment applies to<br><br>Multiple Client Groups can be combined in both <code>AND</code> and <code>OR</code> conditions<br><br><span data-gb-custom-inline data-tag="emoji" data-code="26a0">⚠️</span> The Appointment will only apply to Clients that are within the Inventory <strong>and</strong> within the matching Client Group(s) </p>                                                                                                                                                                                                                                                                                   | No       |
| ![](https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FlIGePs7spZZbrQVxsgPZ%2Fimage.png?alt=media\&token=f56cb76e-c73c-4cac-af6d-4a37b42c1f8a)                                                                        | Defining the Appointment's Name                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           | Yes      |
| ![](https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FNwhFKq8bSaLg4ju4fzOr%2Fimage.png?alt=media\&token=0649f1b6-e8ba-4979-b110-0c894e7b8a7b)                                                                        | <p>Selecting the Appointment's Priority<br><br>Graphical / text indicator - no further effects</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | No       |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2Fu1SYefl4REjYyde2XLVP%2Fimage.png?alt=media&#x26;token=fc317488-eee7-4658-afaa-165880013636" alt="" data-size="original">                                 | Describing the Appointment in detail                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | No       |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F3p6mLi7ttvIyuyXRawAr%2Fimage.png?alt=media&#x26;token=6c4da62a-909b-4366-8d7a-e7b9f640c586" alt="" data-size="original">                                 | Selecting the timespan of the Appointment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | Yes      |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2Fy4CJuE6oSUypyahKXziJ%2Fimage.png?alt=media&#x26;token=c233d093-1146-47fb-b216-2da289b173c5" alt="" data-size="original">                                 | <p>Selecting the earliest and latest time per individual day, i.e. the daily timespan <br><br>Requires both exact hour & minute</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | Yes      |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FglX46MP8RpL0tLYr5QrY%2Fimage.png?alt=media&#x26;token=ce441283-cafb-4c6f-adf9-f7d8589422fb" alt="" data-size="original">                                 | Selecting the duration of each individual Appointment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | No       |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FDFdtiu4lgVUQjJMRQpO4%2Fimage.png?alt=media&#x26;token=ba77df72-6c2d-4570-8dbe-74f6f85d4a1c" alt="" data-size="original">                                 | Selecting the number of individual Appointment's that can be scheduled simultaneously                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | No       |
| <div><figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FeaaSeOj0VTJF9ENV8IMW%2Fimage.png?alt=media&#x26;token=2bff8d46-41cb-4979-828f-a59cddadabb3" alt=""><figcaption></figcaption></figure></div> | <p>Enables Client Users to schedule the Appointment for their device(s) per link sent by email.<br><br>On both Creation and any later Configuration emails will be sent out to the email address of the Client Users account OR the email address in the selected Custom Field.</p><p></p><p><span data-gb-custom-inline data-tag="emoji" data-code="26a0">⚠️</span>Emails only get sent for Individual Appointments that are not scheduled yet<br><br><span data-gb-custom-inline data-tag="emoji" data-code="2139">ℹ️</span> It is possible to send several emails per Individual Appointment, for example if the Custom Field is of type <code>Multi-Select</code></p> | No       |

{% hint style="warning" %}
The [Working Days](https://rollouter.gitbook.io/guide/rollout-managers/rollout-planning/working-days) configuration will further restrict the timespan of the Appointment and should be kept in mind while setup.
{% endhint %}

After confirming the settings with the Save button, the Appointment is created and shows up under its corresponding Inventory on the Appointment page and on each affected [Client Detail View](https://rollouter.gitbook.io/guide/rollout-managers/working-with-clients/client-detail-view).

***

## Configuration

Existing Appointments can be accessed by simply opening them on the Appointment page.

In the resulting Appointment Detail View, the Appointment settings and an overview of the scheduled and the unscheduled Appointments are displayed.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2Fyjzu62KCjZJgR0nsZjzy%2Fimage.png?alt=media&#x26;token=be9dac7a-2a8c-4abf-9e86-13ec8515a0cd" alt=""><figcaption></figcaption></figure>

The Appointment can be configured by clicking the `Edit` button in the Settings box, causing the `Edit Appointment` slide-over to open.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F8Qt3XgBiMiZdbZ8OmzSB%2Fimage.png?alt=media&#x26;token=bc23532e-352a-4de6-aa9a-fb7d4100bfda" alt=""><figcaption></figcaption></figure>

The `Edit Appointment` slide-over behaves just like the `New Appointment` slide-over, enabling the User to freely change all fields, with the exception of **Inventory**, which is read-only.

{% hint style="warning" %}
When utilizing the `Email Invitation` via Custom Field, an email will only be sent out for the Individual Appointment, if it has no `Date`.\
\
In the case of the Client having both an Client User and an valid email in the selected Custom Field, the Client User address has priority and no email will be sent to the address in the Custom Field.
{% endhint %}

The Appointment can also be deleted using the slide-over.

***

## Unavailable timeframes

Unavailable timeframes can be added and removed using the `Add` button in the corresponding box, located below the `Appointment Settings`.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F8323F8nDNGUgxqjkVM0q%2Fimage.png?alt=media&#x26;token=3312a8f6-4c7e-4971-9abd-494a86114c42" alt=""><figcaption></figcaption></figure>

In the resulting `Add unavailable timespan` modal, it is possible to define both single days and consecutive timeframes that are to be excluded.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FxcLHqRdrQw2Xqe9dytUP%2Fimage.png?alt=media&#x26;token=00792560-0805-4466-ab5f-f7c018f3b056" alt=""><figcaption></figcaption></figure>

By default, the selected days are completely excluded.\
However, it is possible to un-toggle `Is all day timespan` to block only a specific period within each individual day.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FEBTi1pFgVhacPUd6PLzs%2Fimage.png?alt=media&#x26;token=ef4119ee-94e4-4687-9cce-3c5fd3229c20" alt=""><figcaption></figcaption></figure>

All unavailable timeframes are listed in the `Unavailable timeframes` box, where they can also get removed by simply clicking the corresponding `x` button and confirming.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F9Z9N340fXhM6rn90X2OB%2Fimage.png?alt=media&#x26;token=14f5a90b-6afe-4135-8055-467db4261bd3" alt=""><figcaption></figcaption></figure>

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FharJUIaVmJ5hDw9m3Qz7%2Fimage.png?alt=media&#x26;token=8f8d2a64-8827-432a-92ac-f88a68a02115" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The `Unavailable timeframes` represent a further restriction on top of the [Working Days](https://rollouter.gitbook.io/guide/rollout-managers/rollout-planning/working-days), and are particularly useful for excluding public holidays and planned absences.

This restriction does not apply to the scheduling done by the Rollout Team.\
The Team can freely (re)schedule any Individual Appointment.
{% endhint %}

***

## Individual Appointments

Individual Appointments are shown for each eligible Client in the corresponding Client Detail View as well as on the Client Dashboard.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F2YQgWWeSGAx1dMbpCNvO%2Fimage.png?alt=media&#x26;token=37fd43e9-63ae-437d-8d1e-57851298eb1d" alt=""><figcaption><p>Appointments in the Client Detail View</p></figcaption></figure>

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2F2TWKZwELnjjZGyZD9c97%2Fimage.png?alt=media&#x26;token=fc78731e-041a-4d2e-9353-ec7b97a124cb" alt=""><figcaption><p>Appointments on the Client Dashboard</p></figcaption></figure>

All individual Appointments are also listed in the Appointment Detail View, as shown in Configuration.\
Here, they are sorted by their state, i.e. `scheduled` or `unscheduled`, and can be viewed by switching between the corresponding tabs.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FufDDHZRPf3Hbi01aEZ2l%2Fimage.png?alt=media&#x26;token=5f951f6d-e36f-435e-9846-d9c13aa7ae90" alt=""><figcaption></figcaption></figure>

***

For all methods of access as listed above, clicking on an individual Appointment opens the corresponding modal's `Information` tab , where the User can change the Appointment-Assignee, set the Appointment to `DONE` / `UNDONE` and schedule day & time.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FeeMA73MZMfqMOHpEV8lK%2Fimage.png?alt=media&#x26;token=79f59e31-e706-42a3-9e8f-851143eb1684" alt=""><figcaption></figcaption></figure>

Furthermore, the `Information` tab displays the Appointment's Priority, Duration and Description.\
Notes by the Client User are also shown here, if present.\
\
The affected Client is displayed with Name, Assignee and Status and can be opened up in a new tab with the respective button.

{% hint style="info" %}
Individual Appointments cannot be deleted, it is only possible to delete the whole Appointment blueprint in the Appointment Detail View.
{% endhint %}

***

In the `Emailing` tab, it is possible to send out both `Invitation` and `Confirmation Mails` for the Individual Appointment.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FmDGpGAA23TyLcEl64Ur8%2Fimage.png?alt=media&#x26;token=d05eed55-f06f-47c4-bb8e-7e2d994e545d" alt=""><figcaption></figcaption></figure>

***

The `History` tab lists all `Invitation` and `Confirmation Mails` that have been sent out to the User(s) and provides both a exact timestamp and the User responsible.\\

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FoLcFdJpWsDhsLu8CRYfZ%2Fimage.png?alt=media&#x26;token=d2a5cc1d-0165-472e-978a-b995621724a7" alt=""><figcaption></figcaption></figure>

***

## Scheduling Individual Appointments

Individual Appointments can be scheduled by either the Rollout Team or by the Client Users themselves.

### By the Rollout Team

As previously mentioned, the Rollout Team can schedule Individual Appointments using the Appointment Detail View, the Client Dashboard or the Client Detail View.

When scheduling an Individual Appointment, the Rollout Team can send a confirmation mail to the Client User, by selecting the respective `Send` button in the Emailing tab.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FNRB5mzrfHXKeGZZTZE7U%2Fimage.png?alt=media&#x26;token=21c3220f-94a9-4d74-9ac8-a9a571909087" alt=""><figcaption></figcaption></figure>

If the Client User has an Rollouter account or a Custom Field is defined for the Users mail, the respective mail address(es) gets auto-filled.\
Its also possible to remove individual mails or add new ones.

Sending out a mail will return a success message that replaces the button used.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FV4Geubrw18PLY4IrkPL0%2Fimage.png?alt=media&#x26;token=c1141a86-bc2e-491f-af38-bd22f6144169" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The planned timespan and Earliest / Latest time per day restriction does not apply to the scheduling done by the Rollout Team.

The Team can freely (re)schedule any Individual Appointment.
{% endhint %}

### By Client Users

Registered Client Users can access their owned Clients via the Client User Dashboard, enabling them to schedule date & time of the corresponding Clients Individual Appointment(s).

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FZl7unPhQRcqb0C85WdwC%2Fimage.png?alt=media&#x26;token=044dcaa0-39bd-4935-80f3-1641c3f66c4b" alt=""><figcaption></figcaption></figure>

Clicking on an Individual Appointment leads to the `Appointment Scheduling` modal, where the Client User can choose a suitable timeslot and add a note for the Rollout team.

Saving the timeslot displays a success notification, then closes the modal and updates the `DUE DATE` of the Individual Appointment.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FMTPVCKZRw1CGfFs9NOs4%2Fimage.png?alt=media&#x26;token=80366302-b735-4f46-878e-98f48927fd24" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The available timeslots in this view are restricted based on

* timespan
* earliest and latest time per day
* duration
* unavailable timeframes
* and the max. parallel Appointments setting

Further restriction apply based on the [Working Days](https://rollouter.gitbook.io/guide/rollout-managers/rollout-planning/working-days) configuration.
{% endhint %}

### By invitation links

Client Users without a Rollouter account can schedule the Individual Appointments of their owned Clients through a link that is sent to them via email.

This must be enabled by the Rollout Manager, as mentioned in [Creation](#creation).

Based on the provider used, they email layout slightly differs, but in any case, the email contains the Appointments title, the affected Client and the Appointment's description.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FrZbTdc7XX2whDnMiVKQS%2Fimage.png?alt=media&#x26;token=02c41f6a-dae1-41a8-a15e-e86c55c27a32" alt=""><figcaption></figcaption></figure>

The `make an appointment` button contains a unique link that leads to a simplified user interface, similar to the Client User Dashboard.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FI8vcs1hPHLE0E23jT6mt%2Fimage.png?alt=media&#x26;token=7de67010-3786-4ca6-a602-bcbe76d5159c" alt=""><figcaption></figcaption></figure>

Here, the Client User can choose a suitable timeslot and also leave a note.\
After saving, a success pop-up appears:

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FoCfkXRxFWwKW7NiwNo0V%2Fimage.png?alt=media&#x26;token=18a66ca1-8abc-483e-a947-220404b818f1" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The link can be accessed at any point in time. For example to reschedule the appointment if necessary.

By default, the previously chosen timeslot will be preselected when opening the link.
{% endhint %}

If the Individual Appointment has been set to `DONE` by the Rollout Crew, the link still works, but the modal is deactivated and displays the date & time of completion.

<figure><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FEBqthcX1VeoGweRNcUEu%2Fimage.png?alt=media&#x26;token=b7fe3198-1064-40da-b704-40c61a3e1a39" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The available timeslots in this view are restricted based on

* timespan
* earliest and latest time per day
* duration
* unavailable timeframes
* and the max. parallel Appointments setting

Further restriction apply based on the [Working Days](https://rollouter.gitbook.io/guide/rollout-managers/rollout-planning/working-days) configuration.
{% endhint %}

***

## Limiting Parallel Appointments

The `Parallel Appointments` define the number of Individual Appointments that are allowed to happen simultaneously.

This restricts the timeslots the Client Users can choose from on both the Client User Dashboard and in the link-based scheduling.

To visualize this, the table below shows the Rollout Calender with several Individual Appointments and the result for an Appointment set to `max. 2 parallel` and `60 minute duration`:

| Existing Appointments                                                                                                                                                                                                                                                   | Blocked Timeslots                               |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------- |
| <p></p><p><img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FpjjUcFssa1Ifr01H0l7B%2Fimage.png?alt=media&#x26;token=0146708d-6f2a-443f-a29f-b4eab39b88b2" alt="" data-size="original"></p> | 01:30PM to 14:30PM                              |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FUscJ4uiv6FLMh6UqdKrj%2Fimage.png?alt=media&#x26;token=109f7aa6-7767-4f87-86fd-7b4a89688a29" alt="" data-size="original">               | No blocked Timeslots                            |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FRACs2zMD0kSGPYBAX33Q%2Fimage.png?alt=media&#x26;token=a07715b0-625c-4c37-aa0b-f607c85c63d6" alt="" data-size="original">               | No blocked Timeslots                            |
| <img src="https://750384937-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIeSHc7pNZWey2rD63q9j%2Fuploads%2FhXlqBvV63pSAHiCDgUc8%2Fimage.png?alt=media&#x26;token=d3d0d27e-b697-4168-82f2-93c30fd9bd3d" alt="" data-size="original">               | <p>04:00PM to 05:00PM<br>04:30PM to 05:30PM</p> |
