Guide
Rollout Managers
Rollout Managers
  • 👋Welcome to Rollouter
  • Setup
    • Custom Fields
      • Creating a Custom Field
    • Checklists
      • Conditional Checklists
      • Persistent Checklists
      • Creating a Checklist
    • Workflows
      • Creating a Workflow
    • Inventories
      • Creating an Inventory
      • Creating Clients
      • Importing Clients
    • Client Links
      • Advanced Client Links
  • Working with Clients
    • Client Detail View
      • Default & Custom Fields
      • Checklists
      • Attachments
      • History
      • Moving Clients
    • Finding Clients
    • Tasks
    • Delivery Sheet
    • Linking Clients
    • Client Groups
  • Rollout View
    • Calendar
    • Client Dashboard
    • Collaborators
  • Rollout Planning
    • Roadmap & Burndown
    • Appointments
    • Client Assignment
    • Working Days
  • Integrations
    • ServiceNow
      • Preparing your ServiceNow instance
      • Connecting Rollouter to your ServiceNow instance
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  • What is a Client Link?
  • Creating a Client Link
  1. Setup

Client Links

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Last updated 5 months ago

What is a Client Link?

A Client Link represents a type of relationship or connection between two or more Clients, which can also span across multiple inventories.

Client Links are a Global Feature and can be re-used within multiple Rollouts.

They can be managed under Settings -> Client Links by users who are at least Rollout Manager.

Each Client (source) can use the globally defined Client Link Types to establish a connection to another client (destination). Here are example of two Clients being linked with each other in a new/old relation:

Client "Old-NB-0123"
Client "New-NB-0456"

Creating a Client Link

To create a global Client Link, please go to Settings -> Client Links and click on "Create Link".

For each Client Link, an Inwards and Outwards name needs to be defined They have the following purposes:

  • When linking a Client, the user needs to select a single outwards/inwards name of all of the link types that are currently configured

  • If the user decides to go with the Inwards name of a Client Link, the destination Client(s) will automatically receive the Outwards name on their

  • The same principle applies vice-versa

Here you can see how the Client Link from the example shown above was established:

are explained on the next page.

Advanced Client Links
Client Detail Views
Sticking to the example from above, we create a Client Link for a new/old relationship.